The Program Delivery tab is an easy way for facilitators and coordinators to view all of the programs they are a Program Team Member of in one place. Here they can access all of their programs, applications, enrolments and their Actions Inbox.

My Programs

To view all of the programs you are enrolled in as a Program Team member, click into the Program Delivery tab in the left hand platform menu. You will automatically be taken to the My Programs page. Here you can see all of your current/future programs, any draft programs you are enrolled in, and any completed programs.
You can see a quick overview of each program, and you can access the programs by clicking the three dot menu next to each of them.

Applications

This tab will show any of your programs which have Applications attached, and any submitted applications for those programs. You can see a quick rundown of each programs application data, and you can view the applications, and your available actions, by clicking the View button next to each program name.

To take action on an application, click the three-dot menu next to the Applicant's name and select Take Action; you will then be taken to the Application page. Here you can see the applicant's responses, data about the Application, a Summary of any previous learning the Applicant has completed on the platform, any Notes which have been left by other Program Team Members, an Activity Log, and you can choose how you would like to proceed regarding this Application submission:

• Approve & Enrol Applicant - Applicant is enrolled in the program and cohort they applied for
• Withdraw on Behalf of the Applicant - Withdraws the application, usually an action taken at the request of the applicant, who can also withdraw themselves if they wish to do so
• Refer Applicant to Another Program - Rejects the application, but allows you to edit an email suggesting another program they may be more suitable for
• Unsuccessful Application - Notify the applicant their application has been unsuccessful, with no further actions

Manage Enrolments

See the enrolments across all of your programs in one place, you can also Direct Enrol into your programs from this page, using the button in the top right hand corner. You can also filter your view using the sub tabs; Current & Future, All Active, Currently Running, Starting in the Next 60 Days, Past Programs.

Actions Inbox

This section outlines the actions available from the platform-wide actions view. 

Applications – you can view and manage all applications for programs that are application-only. For more information on applications, access our help page. 

Diagnostics to Complete – this tab includes any diagnostic questionnaires where you are set as a reviewer, and the learner has completed their part of the workflow. 

Tasks to Review – this view shows all tasks that have been submitted for review, excluding those that are set as Complete on Submission, as these do not require marking. You can filter submissions by task or status. For information on marking tasks and assessments, visit our help article. 

Awaiting My Comment – this view shows all tasks that are awaiting your comment. This is populated via the Social Learning settings in the task setup, under ‘Class Discussion on Response’. 

Assessments to Review – this shows any marked assessments that have been submitted for review, including those resubmitted. For information on marking tasks and assessments, visit our help article. 

Pending Points Claims – if your organisation uses points, you can use this tab to view and manage pending points claims. For more information on points claims, click here. 

At Risk Learners – this view helps you identify possible issues with learner progress. Here, you can see which learners have not accessed the learning, or have not been active in some time. From here, you can ‘nudge’ learners, sending them an email reminder to revisit the platform. 

Invoice Management – here, you can view all invoices, including those pending, awaiting payment and overdue. 

Program Actions 

To access the My Actions Inbox for a program, go into the program, then to the Facilitate view. The My Actions Inbox can be found on the bottom left. 

This section outlines the actions available from within a program. 

Diagnostics to Complete – this tab includes any diagnostic questionnaires where you are set as a reviewer, and the learner has completed their part of the workflow. 

Tasks to Review – this view shows all tasks that have been submitted for review, excluding those that are set as Complete on Submission, as these do not require marking. You can filter submissions by task or status. For information on marking tasks and assessments, visit our help article. 

Awaiting My Comment – this view shows all tasks that are awaiting your comment. This is populated via the Social Learning settings in the task setup, under ‘Class Discussion on Response’. 

Assessments to Review – this shows any marked assessments that have been submitted for review, including those resubmitted. For information on marking tasks and assessments, visit our help article. 

At Risk Learners – this view helps you identify possible issues with learner progress. Here, you can see which learners have not accessed the learning, or have not been active in some time. From here, you can ‘nudge’ learners, sending them an email reminder to revisit the platform.