The Experience tab is where you choose the features that make up your program. You can turn features such as onboarding, social learning, coaching and evaluation on or off, choose whether your program has a homepage, and decide how learners are assessed.

When you create a program, Academy switches on a set of features to suit its program type. Use this tab to adjust them at any time. Turning a feature on usually adds a page to your program's left-hand menu, where you set it up. Some features also add requirements you'll need to complete before you can start enrolling or activate the program.

To open the Experience tab, open your program and select Edit. Under Program Overview in the left-hand menu, select Program Set Up, then select Details & Settings, then select the Experience tab.

Program Structure

• Multi page (includes program homepage) - learners start on a program homepage, which shows their progress and what's up next, and move through sessions and tasks from there.
• Single page (no program homepage) - all content sits on one page. Coaching, evaluation and program wrap up aren't available.

Once a Multi page program has more than one page it cannot be changed to a Single page program.

Changing the program type saves straight away. There's no confirmation, even on a live program. Switching type turns Onboarding back on, and turns off Social learning (including Posts & announcements and Cohort directory), Actions, Portfolio, Resources library, Program calendar and Program wrap up. Everything else keeps its settings.

Getting Started

• Learning objectives - adds a Learning Objectives page to the learner's program menu. You write the objectives on the Learning Objectives page in your left-hand menu.
• Onboarding - learners work through a short guided start before they can open the program. Your program team skips it. Choose and fill in its pages on the Onboarding page before you start enrolling or activate. Once your program starts enrolling, you can't turn Onboarding off after a learner has completed it.

Learning Together

• Group work - adds Group Work to your left-hand menu, where you add group types and place learners in groups for group sessions and tasks. If you turn it off, any group types you've already added are kept.
• Social learning - adds a Social Learning page to your left-hand menu, where you choose what learners get, such as posts, a cohort directory or a program group. Turn on at least one of these before you activate the program.

Embedding Learning

• Actions - learners record what they'll do back at work during the program, and report back on it in a follow-up survey. When Actions is off, you can't add a Workplace Actions section to an evaluation or the follow-up survey.
• Portfolio - adds a Portfolio page to the learner's program menu, with a Print button for their task submissions. You can choose which tasks add to the portfolio in the task settings.
• Resources library - lists all your program's resources on a Resources page for learners, and shows a New Resources panel on the program homepage. When it's off, resources stay on the pages you added them to.
• Coaching - pairs each learner with a coach, manager or mentor. This adds a Coaching page to your left-hand menu and a Coach area under the Class List where you add coaches and assign learners.

Calendar

Program calendar - adds a Calendar to the learner's program menu, showing every session and due date with its time, time zone and location, and letting learners download invites. It also adds Calendar Settings to your left-hand menu. Program Team can also start sessions, and learners can join them, from the sessions in the Calendar.

Assessment

Choose an Assessment Model:

• Graded with Gradebook - learners must complete all assessed activities and receive an overall grade for the program. Read more about setting up your program gradebook here.
• Non-graded (complete only) - the program can still include assessed activities, but completes once all required activities are complete. Complete on Submission Activities complete themselves as learners finish them, with no marking queue and no results. Assessed Activities are submitted by the learner and then marked by a Program Team Member. Each activity is either Required or Optional, and there's no Gradebook. Once a Learner has been marked as complete for all required tasks in the program they are marked complete for the program as a whole. Automatic badges are assigned, and completion emails are sent.

Choose the assessment model before you build activities. Once any activity is Summative, the model can't change until those activities are formative again.

Closing the Program

• Evaluation - adds Evaluation & Feedback to your left-hand menu, where you build session feedback, pulse checks, the end of program evaluation and follow-up surveys.
• Program wrap up - adds a Program Wrap Up page to your left-hand menu and the learner's program menu, with a closing message and video you set.
• Badge & certificate - adds Badge & Certificate to your left-hand menu, where you connect the badge learners earn when they complete the program. Read more about adding a badge to your program here.

Features in Use

You can't turn a feature off while something in your program depends on it, even when the program is in Draft. The note on the feature's card tells you what's in the way, and its link lists each item so you know which item to unlink before you can disable the related feature.

Tip: Select the g icon on the right of the page to open the Guroo Help panel. It explains each setting on the page, based on how your program is currently set up.