Program Enrolment Statuses Explained

Use enrolment status to ensure participants have the appropriate access to a program.

Updated at October 7th, 2025

Table of Contents

Every program within Academy offers four enrolment statuses. Each of these statuses are described below.

Enrolled

Users with the “Enrolled” status are active participants in the program.

These users and their data will be collected for reporting purposes.

Observer

Users with the “Observer” enrolment status are able to view the program but are not considered active participants.

Observers are not expected to complete the program; their activity access and progress do not appear in the program dashboards; their task submissions also do not display to other participants.

We suggest using the Observer status for Program Facilitators and Coordinators.

Withdrawn

Users with the “Withdrawn” enrolment status no longer have access to the program and are removed from the program dashboard reports.

Transfer Users who need to be transferred to a different program are managed via this function. Once, selected, the system will ask which course you would like to move the learner into.  

 

Assigning an Enrolment Status

Assign a participant to any enrolment status by:

  • Open the program in which the learner is enrolled in
  • Go to Class List
  • Click the three dots next to their name
  • Use the menu to update their enrolment status